How do I disable Norton Antivirus?

Norton’s Antivirus may interfere with the installation of our GeoComply plugin. If you are having issues, try disabling the software before downloading and installing again.

  1. Locate Norton Antivirus on your Windows taskbar on the bottom-right of your screen. Right-click the Norton icon and select options.
  2. Click ‘Disable Smart Firewall’.
  3. Click ‘Disable Antivirus’.

Once you have completed downloading and installing our plugin, you may enable your firewall and antivirus again using the same procedure. You will not need to disable them again to successfully geolocate.