How do I set a cool off period?

You can set a cool-off period ranging from 3 to 30 days. During the cool-off period, you won’t be able to access your account to deposit or play. If you need to make a withdrawal, please reach out to one of our Player Support Representatives at 1-844-990-4263 or visit the Casino Cage at Resorts Casino Hotel in Atlantic City to initiate the withdrawal process. To best assist, please bring a valid driver's license or government-issued ID with photo, proof of deposit, which may include a bank statement or copy of your credit card.


Once the cool-off period comes to an end, you will regain access to your account.

To set the cool-off period, Go to My Account > Responsible Gaming > Cool Off

  • Select Period from the drop-down menu.
  • Select the number of days for your cool-off period, from 3 to 30 days
  • Click Set Cool Off Period.