I'm using a proxy or VPN service. Will geolocation still work? December 07, 2020 22:43 No. You need to quit these programs and make sure they're not running in the background. Related articles Contact Player Support How do I turn off or remove my proxy or VPN software? I'm not using a proxy service, but I keep failing the proxy check. What's the deal? How do I disable Norton Antivirus? Do I need to be connected to the Internet using WiFi for geolocation to work? I prefer to be connected using an Ethernet cable.