Frequently Asked Questions
Deposits and Withdrawals
- What is my VIP Preferred deposit limit and how can I raise it?
- How can I resolve a debt owed to my VIP Preferred/ACH/E-Check?
- How do I add/update/remove bank accounts to my VIP Preferred/ACH/E-Check account?
- What deposit methods do you offer?
- I would like to play for real money. How do I make a deposit?
- Are there fees for depositing or withdrawing? See All
- Where do I find information for signing up to play at ResortsCasino.com?
- Is it legal to play on ResortsCasino.com?
- Am I eligible to gamble online?
- Will registration affect my credit score?
- What casino games are available to play at ResortsCasino.com?
- Which devices can I use to play at ResortsCasino.com? See All
- How does ResortsCasino.com know if I'm in New Jersey?
- How does geo-comply work and what is it?
- How do I install GeoComply?
- Where do I get the geolocation plugin?
- How can I turn on location services on my mobile device?
- ResortsCasino.com thinks I'm outside of New Jersey when I log in to play from my mobile device. I'm within state lines. What can I do? See All
Bonuses and Promotions
- How do I receive my first deposit match bonus?
- Are there any incentives offered for playing at ResortsCasino.com?
- Will I earn comp dollars, cash back, gifts, and other offers by playing online?
- Where can I find ongoing public promotions on ResortsCasino.com?
- What bonuses and promotions am I eligible for?
- How can I cancel/forfeit a bonus?
- What browser do I need to enjoy games at ResortsCasino.com?
- Do I need to be connected to the Internet using WiFi for geolocation to work? I prefer to be connected using an Ethernet cable.
- I'm not sure that my computer has a WiFi card. How do I check?
- iOS App Install
- How do I turn on WiFi on my PC or Mac?
- How do I re-boot a WiFi router? See All