General Account
- Follow ResortsCasino.com on Social Media!
- What are the Federal and State Tax IDs for ResortsCasino.com?
- Payment Method Verification Process
- Why can’t I login?
- How do I reset my password?
- I’ve forgotten my email address, how do I login?
Registration
- Where do I find information for signing up to play at ResortsCasino.com?
- What is wagering and a wagering requirement?
- How can I play for real money online?
- How does ResortsCasino.com verify my identity?
- Is my personal info safe?
- Why do I need to provide my Social Security number?
Geo-Location
- How do I enable Location Services on my mobile device?
- On a computer, how do I install/uninstall the geolocation plug-in?
- Do I need to be located within the state of New Jersey to create a ResortsCasino.com account? What about making a deposit or withdrawal?
- I'm a resident of New Jersey. Can I play from elsewhere in the US when I travel?
- I'm not a resident of New Jersey, but I'm here visiting. Can I play?
- How do I uninstall GeoComply?
Deposits
- Why is my credit card being rejected?
- Why is my ‘Bank Transfer’ (ACH) deposit being denied?
- Are there fees for depositing or withdrawing?
- I would like to play for real money. How do I make a deposit?
- What deposit methods do you offer?
- How do I add/update/remove bank accounts to my VIP Preferred/ACH/E-Check account?
Withdrawals
Bonuses and Promotions
- How do I claim a deposit match bonus code?
- How do I receive my first deposit match bonus?
- How can I cancel/forfeit a bonus?
- What bonuses and promotions am I eligible for?
- Where can I find ongoing public promotions on ResortsCasino.com?
- Will I earn comp dollars, cash back, gifts, and other offers by playing online?
Technical Support
- Two-Factor Authentication Setup
- Strong Authentication
- How do I update my ResortsCasino.com app for Android?
- Current Service Status
- How do I acknowledge a tax event?
- Can I play on my computer or mobile device using a 3G/4G mobile internet connection?
Responsible Gaming
- Responsible Gaming and Player Protection
- How do I set deposit limits?
- How do I set a cool-off period?
- Why have my limits not changed?
- How do I self-exclude?
- How do I set session time limits?