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  1. ResortsCasino.com
  2. Technical Support

Technical Support

Get answers to all of our most common technical questions.

  • Two-Factor Authentication Setup
  • Strong Authentication
  • How do I update my ResortsCasino.com app for Android?
  • Current Service Status
  • How do I acknowledge a tax event?
  • Can I play on my computer or mobile device using a 3G/4G mobile internet connection?
  • I'm using a proxy or VPN service. Will geolocation still work?
  • How do I disable Norton Antivirus?
  • How do I disable Webroot Antivirus?
  • I'm not using a proxy service, but I keep failing the proxy check. What's the deal?
  • How do I disable my remote desktop program?
  • How do I turn off or remove my proxy or VPN software?
  • How do I get better WiFi accuracy on my computer?
  • How do I re-boot a WiFi router?
  • How do I turn on WiFi on my PC or Mac?
  • iOS App Install
  • I'm not sure that my computer has a WiFi card. How do I check?
  • Do I need to be connected to the Internet using WiFi for geolocation to work? I prefer to be connected using an Ethernet cable.
  • What browser do I need to enjoy games at ResortsCasino.com?
  • Why haven't I received my strong authentication text message?

Contact Player Support
Still have questions? The ResortsCasino.com Player Support Team is available 24/7 to assist.

  • Support Request: Submit a Request
  • Live Chat: Click here to start a Live Chat
  • Phone: 1-844-990-4263

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