Technical Support
Get answers to all of our most common technical questions.
- Two-Factor Authentication Setup
- Strong Authentication
- How do I update my ResortsCasino.com app for Android?
- Current Service Status
- How do I acknowledge a tax event?
- Can I play on my computer or mobile device using a 3G/4G mobile internet connection?
- I'm using a proxy or VPN service. Will geolocation still work?
- How do I disable Norton Antivirus?
- How do I disable Webroot Antivirus?
- I'm not using a proxy service, but I keep failing the proxy check. What's the deal?
- How do I disable my remote desktop program?
- How do I turn off or remove my proxy or VPN software?
- How do I get better WiFi accuracy on my computer?
- How do I re-boot a WiFi router?
- How do I turn on WiFi on my PC or Mac?
- iOS App Install
- I'm not sure that my computer has a WiFi card. How do I check?
- Do I need to be connected to the Internet using WiFi for geolocation to work? I prefer to be connected using an Ethernet cable.
- What browser do I need to enjoy games at ResortsCasino.com?
- Why haven't I received my strong authentication text message?